StudentShare
Contact Us
Sign In / Sign Up for FREE
Search
Go to advanced search...

My Secret Life on the McJob: Fast Food Managers - Essay Example

Cite this document
Summary
Jerry Newman in the work posits that in the end, while the work at fast food restaurants are highly regulated and highly scripted to optimize efficiency and profits,…
Download full paper File format: .doc, available for editing
GRAB THE BEST PAPER96.2% of users find it useful
My Secret Life on the McJob: Fast Food Managers
Read Text Preview

Extract of sample "My Secret Life on the McJob: Fast Food Managers"

Download file to see previous pages

It is the manager that is at the heart of how well or how poorly the work space in fast food restaurants either produces the ideal conditions for a happy workforce or a demoralized one. The assertions are implicit from the observations and the insights that the author makes regarding the nature of the work and what separates good managers from bad managers in fast food settings, and arguably in any setting. Passion for the work, and regard for people as human beings, an understanding of human nature and what motivates people- all these are the stuff that matters in the end when it comes to managing people and bringing out the best in them, for the good of the organization as a whole (Google; McWhorter).

The key to productivity too, was the kind of management that was in operation at the different fast food operations, and one of the startling insights is that even as there is a high degree of standardization as far as the products and the product presentations are concerned in the stores, among other things, there were very large variations in the way managers treated their people, and in essence in the way that they managed. The impact of management on key store metrics was very pronounced too.

In the stores where managers were the most least effective was 400 times higher in comparison with the turnover at stores where management was most effective. The difference, it seemed, was that those who were most effective were good motivators. They were able to bring out the best out of their people by essentially building them up and rewarding them for good performance, rather than bringing them down by highlighting where they went wrong, and where the highlights were punctuated by the managers undermining the basic self-esteem of the workers (Ghosen and Fryling): .

managers who cultivated positive images and encouraged friendships and enthusiasm; bosses who were unfeeling; hierarchies that were rigid; and vast corporate and day-to-day

...Download file to see next pages Read More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“My Secret Life on the McJob: Fast Food Managers Essay”, n.d.)
Retrieved from https://studentshare.org/english/1611717-my-secret-life-on-the-mcjob-fast-food-managers
(My Secret Life on the McJob: Fast Food Managers Essay)
https://studentshare.org/english/1611717-my-secret-life-on-the-mcjob-fast-food-managers.
“My Secret Life on the McJob: Fast Food Managers Essay”, n.d. https://studentshare.org/english/1611717-my-secret-life-on-the-mcjob-fast-food-managers.
  • Cited: 0 times

CHECK THESE SAMPLES OF My Secret Life on the McJob: Fast Food Managers

The report about new business plan-KFC

This franchise would also provide a strong brand or trademark of the fast food concept, a proven business system, extensive training and further product development, along with a number of initial and on-going managerial support services.... Sanders, an early developer of the quick service food business and a pioneer of the restaurant franchise concept.... This perfection was extended to both "finger lickin' good" food and warm, friendly hospitality....
8 Pages (2000 words) Essay

Principles Of Management: Are there differences between a leader and a manager

managers will never be a born manager.... Murphy (1996) and DePree (1989) give emphasis that the secret behind the successful leaders within a certain group is to select the right people.... In the past, many people failed to distinguish the difference between the two because of its close similarities such as the fact that both individuals are in control of… They simply think that both are just the same. Even though many people have studied business related courses such as management, a lot of people are still confused and unaware of the fact that the Individuals who remain unaware of this matter would think that being a manager automatically makes them a good leader....
4 Pages (1000 words) Essay

Moral Judgments in Business Ethics

It is easy for the competitors to devise strategies well in advance to counter the innovative and challenging business strategies of an organization, if the secret information of the company leaked via the managers or some other employees of the organization.... The managers have a variety of the information regarding the future plans of an organization.... If the managers purposefully reveal such information to the competitors, ethically it cannot be considered as a good thing....
2 Pages (500 words) Essay

Key Strategic and Operational Issues of KFC

KFC is a fast food restaurant chain which specializes in fried chicken.... fast food chains like McDonald's Burger King, Taco Bell, Wendy's, Subway, Hardee's etc.... This report is an attempt to analyse the different aspects of the operations management of Kentucky fried chicken in the… A research has been conducted on the company to understand the facets of operations management of the business....
14 Pages (3500 words) Assignment

Real World companies

hellip; McDonalds and Kentucky Fried Chicken Corporation (KFC) are American fast food restaurants.... The growth of these two brands has been influenced by various factors Internal factors are those that affect the staff, managers and management of a company and they are essential in making the companies achieve locally and globally....
4 Pages (1000 words) Essay

Fast Food Should Be Avoided in order to Safe Oneself from Health Offsets in the Name of Better Job Availabilities

The author concludes that the fact that fast food and on the go outlets provide job vacancies for many needy people but the fact that they are detrimental to human health should not be ignored.... The list of diseases causes by consuming fast food should not be underestimated.... 64)Hundreds of thousands of dollars are spent each year in health care facilities if a small portion of this percentage is allocated to restore health guaranteeing meat and other raw materials in the fast food or even if these fast foods are banned altogether a significant decline in mortality rate can be observed....
3 Pages (750 words) Essay

Construction Management

Employment of construction managers is projected to increase by 17 percent during the 2008–18 decade, faster than average for all occupations.... Construction managers will be needed as the level and variety of construction activity expands, but at a slower rate than in the past.... Modest population and business growth will result in new and renovated construction of residential dwellings, office buildings, retail outlets, hospitals, schools, restaurants, and other structures that require construction managers....
12 Pages (3000 words) Research Paper

The Psychological and Physiological Effects in a Promotion Process in an Engineering Industry

It is not necessary that all the excellent engineers may become excellent managers.... Some people believe that the responsibilities of a manager are simple compared to the responsibilities of workers because of the lack of physical works normally the managers perform.... In fact, managers are undergoing severe mental stress in safeguarding the interests of the management and the workers.... Normal managers quiet often focusing on improving their management skills whereas a technical manager has to improve both the management skills as well as technical skills....
13 Pages (3250 words) Term Paper
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Contact Us